My loan was rejected, but the application fee was still charged—why?

Modified on Thu, 14 May at 4:01 PM

                                                               Read in Hindi

The loan application fee (₹99–₹199) is charged to cover:

  • Business credit assessment
  • Verification of financial records
  • Application evaluation

These checks are carried out upfront for your business profile, regardless of the outcome.

Since these services are already completed, the fee is non-refundable under any circumstances.

This is clearly mentioned on:

  • The payment page
  • The Terms of Service